baji3's Privacy Policy

baji3 operates a safe and reliable online casino and betting platform for users in Bangladesh. We believe that protecting your personal information is one of our most important responsibilities.

This privacy policy ("Policy") describes how baji3 ("we", "us") collects your personal information, how that information is used, who it may be shared with, and how you can maintain control over your information.

This policy applies to baji3's website, mobile application, and all related services. By creating an account on baji3 or using the platform, you agree to the processing of your information in the manner described in this policy.

2.1 — Information You Provide Directly

When registering an account and using services on baji3, you provide the following information:

• Full name and date of birth (for age verification)
• Mobile phone number and email address
• Residential address
• Payment method details (bKash, Nagad, Rocket, Upay account numbers)
• National ID card or passport number (when identity verification is required)
• Content of communications sent via live chat or email

2.2 — Automatically Collected Information

When you use baji3, our systems automatically record certain information:

• IP address and device identification details
• Browser type, operating system, and device model
• Date, time, and duration of site sessions
• Pages viewed, links clicked, and navigation patterns
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity records

2.3 — Information Received from Third Parties

In some cases, information about you may be received from legitimate sources. This includes transaction confirmation data from payment processors and verified identity-related information from fraud prevention services.

3.1 — Service Operation

baji3 uses your information primarily for the following purposes:

• Creating, verifying, and managing accounts
• Processing your deposit and withdrawal transactions
• Determining eligibility for bonuses and promotional offers
• Verifying the 21+ age requirement and monitoring responsible gaming
• Ensuring platform security and preventing fraud

3.2 — Customer Support

We use your account information and communication history to properly respond to your support requests and effectively resolve issues. baji3's support team is available 24/7 via live chat and email in both Bengali and English.

3.3 — Platform Improvement

By analyzing your usage patterns, we improve the quality of baji3's services, plan the launch of new games and features, and make the user experience easier and more enjoyable.

3.4 — Communications

We use your contact information to notify you about important account updates, transaction confirmations, security alerts, and special offers from baji3. You can opt out of promotional communications at any time.

4.1 — Service Partners

baji3 works with trusted third-party organizations to provide certain services. These organizations only get access to the information needed to perform their specific tasks and may not use it for any other purpose:

• Payment processing providers (for connecting with bKash, Nagad, Rocket, Upay)
• Identity verification services
• Fraud prevention and security analysis services
• Technology infrastructure and cloud hosting providers
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others)

4.2 — Legal Requirements

In the following circumstances, we may be required to disclose information to authorities in compliance with applicable law:

• Under a valid court order or directive from a government agency
• To fulfill legal obligations related to anti-money laundering laws
• To assist in the investigation of fraud, deception, or other illegal activities
• When essential to protect baji3 or its users

4.3 — What We Never Do

baji3 never sells or rents your personal information to third parties for marketing or commercial purposes. Your information is used to maintain the quality of our services, and nothing else.

5.1 — What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. baji3 uses cookies for the following purposes:

• Essential cookies: These are necessary to keep login sessions active and ensure secure transactions.
• Functional cookies: To remember your language preferences and personal settings.
• Analytics cookies: To understand how the platform is used, which helps improve our services.
• Security cookies: For fraud detection and account protection.

5.2 — Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may prevent some important features of baji3 from working properly.

6.1 — Technical Security

baji3 uses industry-standard security technology to keep your information safe:

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Secure server environment and regular security audits
• Automated monitoring systems to detect suspicious activity
• Two-Factor Authentication support
• A dedicated encryption layer for payment information

6.2 — Organizational Security

Alongside technology, baji3's staff also follow strict security policies. Only authorized personnel have access to your information, and all staff are trained to maintain confidentiality.

Please note that no system on the internet is 100% secure. Even with our best efforts, we cannot fully guarantee against unexpected security breaches.

baji3 retains your personal information only for as long as necessary. Generally:

• Information for active accounts is retained for the entire period the account remains active.
• Transaction records are kept for a set period to meet legal obligations.
• Even after an account is closed, some information may be retained for a set period for fraud prevention and legal reasons.
• Once the required period has ended, information is securely deleted or anonymized.

8.1 — Access & Correction

You can view the information stored in your baji3 account at any time and request corrections if needed. Many details can be changed directly from account settings. For any other corrections, contact the support team.

8.2 — Deletion Requests

In certain circumstances, you may request the deletion of your personal information. However, due to legal obligations, ongoing disputes, or security reasons, it may not always be possible to delete all information.

8.3 — Opting Out of Promotional Communications

If you no longer wish to receive promotional emails or messages from baji3, you can opt out by using the "unsubscribe" link in any message or by contacting support. Essential transaction-related messages will remain active.

8.4 — Data Portability

In certain circumstances, you may request a copy of your account data in a structured, machine-readable format. Contact the support team for such requests.

baji3 is only for individuals aged 21 and above. We do not knowingly collect information from or allow accounts to be operated by anyone under the age of 21.

Through an age verification process at registration, we make every effort to ensure that only adults participate on the platform. If we suspect that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

baji3 reserves the right to change or update this privacy policy as needed. If any significant changes are made, we will notify you by email or through the platform.

Continuing to use baji3 after any changes will be taken to mean that you agree to the updated policy. For this reason, you are advised to revisit this page periodically.